Starting Point Travel

 

Summary

The Starting Point Travel website provides information on our products and services. By using the site, you agree to abide by our terms and conditions and agree that all of the website content is property of Starting Point Travel.

Privacy policy

Personal information submitted via this website will not be given to third parties unless explicitly stated. Your data will be used in accordance with the data protection law in the UK. We do use tracking software to monitor browsing on the site, so that we can work to continuously improve the site.

Restrictions & liability

The material on this website may not be distributed commercially except by Starting Point Travel, and website material may not be copied or modified without written consent from Starting Point Travel. Starting Point Travel shall not be liable to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by what is contained in or left out of this web site content. Starting Point Travel reserves the right to make changes to this site any time without notice.

Links

Starting Point Travel is not responsible for the content of any linked external website. Listing and linking are not an endorsement of any kind and we accept no liability in respect of the content of linked external websites. Although we will try to maintain links to other websites, we cannot guarantee that these links will work continuously and we have no control over the availability or reliability of linked pages.

Copyright

The content of this website belongs to Starting Point Travel.

 

When you make a booking with Starting Point Travel you are confirming that you understand and have accepted [on behalf of yourself and all members of your party] the terms and conditions laid out on these pages. Once you have made the booking, the following terms and conditions come into force.

Final payment

Charges to your Credit Card, for your booking, will be made on the date indicated on the confirmation email sent by Starting Point Travel. If the payment has not been received Starting Point Travel reserves the right to cancel your booking and to apply the relevant penalties.

Insurance

We recommend to all passengers that they take out travel insurance when they make their booking, for Starting Point Travel does not take responsibility for problems relating to health or in unforeseeable circumstances which could incur injury to travelers or loss of baggage.

Cancelations

If you decide to cancel your holiday you must notify us of the decision as soon as possible. The charges payable depend on the date upon which the notification of cancellation is received by Starting Point Travel and apply to all the products that have been booked.

Starting Point Travel reserves the right to resell the cancelled services. If the cancellation of one or more people alters the room category, the remaining passengers will be responsible for the difference in price.

If we receive your written notification more than 7 days prior to your departure, your payment will be reimbursed minus a 15% administration fee. However, if you decide to cancel within the 7 days prior to your departure, full cancellation charges will apply. It may not be possible to change some arrangements after the booking has been made and any request for an alteration will be considered a cancellation.

Starting Point Travel will not pay any compensation for changes provoked by war or threat of war, demonstrations, civilian protests, terrorist activity, industrial disputes, natural or nuclear disasters, fire, epidemics or risk of health, technical problems with transport including for mechanical or climatic reasons, governmental actions, closed or congested airports and similar events that are beyond our control.

Changes requested by the Client

Any change requested by clients is subject to a cancellation penalty. All changes are subject to the tariffs/price list of the new products booked based on the original date of the booking. If the booking is modified more than once, Starting Point Travel is then reserved the right to increase the administration fare.

Price List

All costs are quoted in Thai Baht if not stated otherwise. Starting Point Travel reserves the right to change the prices published without prior warning or apply taxes established by the government, as well as costs relating to transport or extra costs due to fluctuations of fuel prices or exchange rates for travelers. In the case that Starting Point Travel reduces its prices; the revised rates will only be valid for new bookings. The rates reduced previously could increase without prior warning and are only valid with new bookings.

Documents

The traveler is responsible for obtaining, on his own behalf, all the required documentation by the relevant authorities. The customs, air lines and immigration officials could deny entry or exit of their countries under any circumstance. Starting Point Travel is not responsible and will not reimburse any money lost. The traveler is also responsible for obtaining the relevant travel information, including itineraries, airlines and hotels.

Hotel Service

The quality of the hotels has been established in agreement with the normal standards for the destination and could vary with respect to the standard applicable in other countries. The service could be interrupted at any time for renovation, maintenance or construction work. Starting Point Travel is an intermediary and is not responsible for the quality of hotels or for interruptions to the service.

Brochure description and representation

The accuracy of the information and photos included in our brochure has been checked. However, due to their being merely descriptive, Starting Point Travel is not responsible for any unforeseen change or loss of enjoyment. All the photos in the hotels are published as illustrations of the property only. The majority of the hotels offer a variety of room types as regards décor, size and location.

Force Majeure

Starting Point Travel is not responsible for complaints, loss, prices, expenditure, delays or loss of enjoyment or acts of nature that may affect the traveler, travel companions or other members of the group, which result in events beyond the control of Starting Point Travel or a supplier, including natural disasters, strikes, or any workforce dispute or interruption, war, blockades, insurrection, demonstrations, earthquakes, climatic conditions or acts or restrictions imposed by the governmental authorities.

Tours and activities that are not attended

Starting Point Travel is not responsible for any unused portion of your trip or tour services and will not reimburse any money. The non-fulfillment of components of the trip such as the pre-agreed itinerary could provoke losing that component for which no money will be reimbursed. We are not liable for any optional activity or trip sold locally, since Starting Point Travel does not operate those services.

Special Requests

Starting Point Travel shall not be made responsible for non-granted Requests such as sea view, special meals and bed linen. The hotel could demand Extra charges. Starting Point Travel will not confirm any request before departure. Your room type preferences have been submitted with your reservation, and are subject to hotel availability. Arrival and Check Out of the hotel

All hotels have arrival and check-out times. It is possible that your room may not be available when you arrive at the facility. The hotel could ask you to clear out of the room before your planned departure time.

Disabled Travelers

Disabled travelers must present a medical certificate that authorizes their ability to travel. Starting Point Travel is not responsible for providing any special service for persons with physical or mental disabilities. Many hotels are not equipped to attend disabled travelers; hence the trip to these properties will be at the risk of the traveler.

Responsibilities of the client

The client must accept and abide by the rules and laws of the country that he/she is visiting. If the traveler behaves in a way considered threatening to the service provider and/or to other travelers, the service provider has the right to withdraw the service and expel him/her from the hotel. In this case, the traveler is responsible for all costs and will not receive reimbursement for the portions of the trip not yet carried out.
The client is responsible to come by our home office to pick up eventual tickets and documents if requested for the journey.

Responsibilities of the Tour operator

Starting Point Travel makes relevant arrangements with independent companies and is not responsible for any act or omission committed by these organizations. Starting Point Travel will not take responsibility for any loss, injury or lesion, whether physical or mental, or to the property, resulting from any delay, replacement or deficiency in the quality of equipment or services, or any action, omission, negligence or commission of any party that supplies services or lodging. We reserve the right to reject any booking and reject any traveler who is a member of these trips at any time. No representative or company is authorized to change or cancel the contract once the booking has been made.